What Can You Learn From Pink Ponies

This video entered my life the other day and I am actually really glad, it is really the only case study you will ever need for event marketing…. enjoy and then make every event stakeholder watch it!

Double Check Your Web Properties Every Day – Or Else

So, I am jamming along with my morning, cranking some tunes, catching up on some emails and gulping coffee by the bucket (all at 7:00 am) and a note comes in that a client’s online registration system is ready to test. Cool I think, I can rock this out before the real day starts and if there are no issues, I can put it off my plate and move on to greener pastures for the rest of the day.

Now, I have nothing to do with my clients registration, I am actually just testing it to ensure that all of the social media aspects are there and that they work… The company that they have picked to handle their online registration is known to me and I like them, not a thing wrong here… I am even friends with a couple of people that work at this joint. Good people doing good work…

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The Internet’s Double Standard

Double Standards Affect the Meetings Industry

A few of weeks ago, I was reading with much amusement, the bucket load of shit that was being heaped on Microsoft for this tweet that they sent out regarding the passing of Amy Winehouse. Those poor marketing schmucks have had to beat back the barbarians at the gate simply for putting out a tweet. They even apologized.

Amy Winehouse Microsoft Tweet

In all honesty, if I worked there, I would have done the same thing. I am sure that the poor soul that tweeted was not thinking about making a buck, I am sure that they did it with the best intentions and now… they must feel like they have gotten a wake up call in Turdland, face down  in a bucket of poop, after a night of drinking crap cocktails.

Yes, it was worded poorly, but how many of us have not stuck our foot in our mouths occasionally.

Perhaps I am just not that sensitive, but I really found nothing offensive about the tweet. I do not believe that the intention was to offend anyone, make a quick buck or to take advantage of the situation. It happens. Get over it.

I also had a post for the Music Club highlighting her music 10 minutes after I got the news.  Really, was it that bad? One could argue that I was simply out to get clicks after her passing because search results of her death would bring more site visitors….but that is not the case. I really liked Amy Winehouse and I was simply saying “hey, she is gone, check this out, she was awesome”.

Those darn interwebbers felt different though and have mercilessly attacked Microsoft; chewing them up one side and down the other.

Poor, poor, Microsoft. Someone always wants to kick them in the teeth.

Fast forward a couple of days after Amy’s passing and this is what I saw when I logged into iTunes:

Apple Insensitive Amy Winehouse

Now, if you are going to go-a-bashing, this is actually WORSE than the Microsoft tweet because this one took time, this one took thought and a graphic designer. This was shooting  from the hip where you go “ooops” and hope no one sees the tweet.

Where was the outrage? Where was the hate for this? Where were the news stories about how Apple was making a buck off of Amy Winehouse’s death. What, after a couple of days have passed it is OK to market the shit out of a tragedy and make a buck? This is H-Y-P-O-C-R-I-T-I-C-A-L……….shall I spell it again?

Where was everyone that were so quick to jump on companies like Microsoft.

I know how some people think;  it is OK to bash companies that they think are bad but hand’s off the ones they think are cool! They are OK, they are APPLE… but Microsoft is evil so they have to go after them even if they made a little slip of the “tweet”.

Here is a little FYI for the Apple lovers out there. Did you know that Apple is worth more than Microsoft? Apple is no longer the scrappy underdog. In fact, Apple has a better marketing department that is spoon feeding us soma and some people lap it up like good little doggies.

This is the double standard that is the internet.

If they don’t like you, you are screwed and you better be ready to get your ass handed to you… But, if they like you, you can make a buck off of someone’s death and they will celebrate you because they think that you are fucking cool and if they think you are cool then you are remembering her… not cashing in on her drug fueled death.

Kinda makes you sick doesn’t it.

I personally feel that Microsoft did not need to apologize to anyone, especially the web trolls that hate them.

FYI, I own and like Apple Products. I also own and like Microsoft products…..

I just happen to see through the bullshit others do not. I buy products that work well for my needs, not because they are cool or hip or because the masses want me too.

Just sayin that the internet has a double standard, just like people.

Event marketers should pay heed and not jump to quickly at criticism because it might just prove your naysayers right. If you meant no harm, stick to your guns, you will be better for it and you might just find that people will come to your defense.

Does Your Event or Conference Need an Evangelist?

Here is a look at the day of a social media manager.. is this something that you would like to burden your event or conference manager with? Is this something that should be left to the marketing department? Maybe……

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Is Your Marketing Disgusting – Here is an Example

<<PLEASE READ the comment below by Jill with LindenLine, they are the people that created the marketing piece that I have written about in this post. After you read her comment, it may change how you VIEW this piece. It did me… In my reply, I did explain that if they had told the story that she told in her comment, this would have been an entirely different post. We could have been having a conversation about someone doing GOOD marketing. After reading her comment and understanding a little better, I would say that LindenLine did this with the best intentions, it is the message that was delivered in a way that no one understood. That is still the fault of the messenger but it certainly will make you look at this with a different light.

I am going to put this back out there and let everyone see my comment and Jill’s, let me know your thoughts and if it changes your perception of the piece>>

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Are You Promoting Your Event Wisely

When Promoting Your Conference, Meeting or Event, Use All Channels Available to You

I have a standing client appointment in Chicago once a week and have walked past this storefront without noticing it for many moons. I finally looked and realized that it is for a promotions company that has long since gone out of business…

Event Marketing and Promotions take many forms
Just thinkin…..they weren’t too good at promotions…..

That leads to the question, are you, as a meeting, event and conference marketer, doing all you can to promote your meeting, event or conference. Are you using all of the channels that have been handed to you on a silver platter or are you missing opportunities?

What’s in a Name? – Get Your Conference or Event The Perfect Handle

Sometimes we are blessed with the opportunity to start over in the event business. Sometimes it is a new event or the re-launch of something that has been done before. If this is where you are at, here is a little time-saver because you will need to get a new domain.

I know that it is never any fun to scour every last inch of the internet looking to see if that wonder URL, handle or name has been taken as a .com, .org, or .net (the only domains you should consider). Beyond that, you must also check to see if it is available on Twitter, Facebook, LinkedIn, Foursquare and every other social network where you will be working to attract attendees.

Because it is no fun, someone invented an easier way (thanks internet genie)…

NameChecklist

NameChecklist Meeting Event Planning Time Saver

An Amazing Simple Tool

Cruise on over to their website and enter the dream name of your conference or event and the little internet gremlins will scour the World Wide Web and come back with an answer. First it checks the URL, if that is available, the little gremlins take off and scour all of the social media sites to make sure that no one has gobbled those up.

To use NameChecklist, simply visit their website, enter the domain you are thinking of without any spaces or capitals and hit the enter button.

As a bonus, NameChecklist will also tell you what Google thinks the name will rank… pretty cool for a free tool.

Check them out here.

Give Your Conference or Event a Social Media Presence NOW

Event Marketers and Planners Need Social Media Now

There are many writers that I like and a few that I love. One of the ones that I love is Erika Napolitano; she writes her blog at Red Head Writing and also has a column with Entrepreneur Magazine.

She is a brilliant, no nonsense kind gal and that is something that is in short supply… male or female.

It has been a long time since I had a profanity laced tirade over stupid people and she really got the engine steaming. She had a post yesterday; her “Bitch Slap” – (her words, not mine) on procrastination and after reading it, I thought to myself… holy CRAP! This is every conference or event that does not have a social media presence. They are guilty of everything she talks about.

She (not knowing it) was talking about every event marketer that is making excuses about social media and pissing off those that are closest to them (their peers, their attendees, their coworkers). The time is now to stop whining and get to work.

Stop with the excuses. Getting a social media strategy is not hard, it does not require a study, it is not something that you should look into, it is not something for the future, it is not something that should wait for next year, it is not something that is untested, it is not something that something that is a fad, it is not something that is going away.

All of these excuses are simply bullshit. They are bullshit that you need to come to grips with and get off your ass and get this thing done and get it done now.

By avoiding it, you look behind the times, behind the eight ball and kinda like an asshat. You are like the dipshit that bought their first fax machine in 2003.

Let me give you a little hint Einstein….If you are waiting for the internet fairy to come and save you, he is all booked up helping to keep the Wiki-leaks guy out of jail, the Google guys rolling in hundred dollar bills and working Facebook to keep Mark Zuckerberg on top.

Why is the Internet Fairy not helping you?

Because, The Internet Fairy helps those that act and act fast, the Internet Fairy does not help those that are waiting for the perfect moment or waiting for everything to be in place. He helps those that seize the moment and your sorry ass excuse does not fall under his jurisdiction.

The Internet Fairy likes those that shoot for the moon and get shit done. He ain’t coming to knock on your door unless you are trying hard and working the program people.

You need to realize that the only one you are hurting are your attendees and God help them, they are going to kick your ass if you don’t get in gear. What is kicking your ass? It is dropping your program from their “must attend” list, it is going the competition or it is simply not caring to hear from someone who only speaks to them once a year.

You heard it here first and if you want a another profanity laden dose of medicine to get you off your hump, get over to Erika’s post and have a read because she is not as gentle as I just was.

Oh, and by the way…………Have a good weekend.

This weekend, every event that has a social media program will be interacting with their fans and attendees even while the event planner is sitting on the beach sipping a freaking margarita.

What will your attendees be doing?

Image: Gemma E Taylor

Flying 101 – What Meeting and Event Planners Can Learn From Kulula Airlines

Ever heard of Kulula Airlines?…… didn’t think so, and that is OK, they fly the friendly skies of South Africa.

Here is a snip about Kulula:

kulula.com, also known as Kulula Air (the name derived from the Zulu word for easily), is a South African low-fare airline, operating on major domestic routes out of OR Tambo International Airport, outside of Johannesburg. There are also a limited number of international flights to Namibia, Mauritius, Zambia and Zimbabwe.The headquarters of the company are located at Bonaero Park, Kempton Park, Ekurhuleni, Gauteng.

Like Southwest in the United States, they are known for quality of service, on-time departures and a quirky sense of humor.

Kulula made an international splash last year when the debuted their fleet of newly painted 737s with the tagline of Flying 101. These images have been floating around the internet for the past year and when they hit my inbox again this morning I figured there was a lesson in here somewhere.

Kulula Airlines Flying 101

Kulula Airlines Flying 101 Meeting Planning

Meeting and Event Planning is Serious

More Images at end of post!

Now that you have stopped laughing, we can actually see what they can actually teach meeting and event professionals.

Kulula, like Southwest, takes their flying and their customers deadly seriously… everything else is taken with a grain of salt and that is the lesson.

Learn from companies that are successful but fun. Google, Kulula and Southwest. Even Allstate has jumped on this bandwagon lately with their “Mayhem” Commercials which are even making something like insurance fun.

Here is a simple formula for success:

  • Attendees needs, 100% serious
  • Program, 100% serious
  • Everything else, 0% serious

Do the math, if you follow this formula, you have 200% serious and that is success in anyone’s book.

When you empower your meeting or event staff to actually enjoy what they are doing, they will go above and beyond to ensure that attendees have an amazing experience.

Some more funnerer Kulula Airplane Images:

Kulula Airlines Flying 101
Kulula Airlines Flying 101

Kulula Airlines Flying 101

Kulula Airlines Flying 101

Kulula Airlines Flying 101

Kulula Airlines Flying 101

Email Marketing FAIL from a Known Hotel Chain

This email arrived in my mailbox Wednesday afternoon, have a look, there is nothing unusual about the email that you can see (I have cut out the logos and identifying features)…..

Event and Conference Marketer Email FailureIt is what you don’t see that is the issue with this email marketing piece.

  • I was not at AIBTM
  • I was not registered for AIBTM
  • I did not meet with this company at AIBTM.

Event marketers, hoteliers and destinations…. STOP… STOP buying lists, renting lists or otherwise thinking that sending out a blast to people that have not subscribed to what you are sending is a good thing. You are wasting money and effort.

Save everyone the trouble of opening your stupid emails that have wasted OUR time and pissed us off.

AND one more thing. If you are going to send these stupid emails, at least make sure that the information is correct.

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