There are many ways you may use Plannerwire, LLC (“Plannerwire”), a global community for meeting and event industry professionals. We know that when you join the Plannerwire network, you entrust us with certain private information to help us make your experience even better. In exchange, we are committed to letting you know how we use your personal data, and how we protect it.
Under no circumstances will Plannerwire sell or share any personal information about you to or with any person or organization except:
- As authorized by you
- In connection with providing various products and/or services to you (the “Services”)
- To third parties on an aggregated, non-identifiable basis
- As may be required by law or court order
- As otherwise set forth herein (collectively, the “Permitted Uses”)
Who we are.
Plannerwire operates a website currently located at www.plannerwire.net where website visitors and application users can communicate with one another and learn about content for meetings and events industry. This includes but is not limited to live events, conferences, trips organized in partnership with third parties, and the Plannerwire network.
Information we collect.
There are several areas on the Website and/or within the Application where you may be asked to enter both personal and non-personal information, including without limitation in connection with registering with the Website.
In addition, when you use the Website and/or the Application Plannerwire automatically receives and records information on our server logs from your browser or mobile platform, including your IP address and location. We treat this data as non-personal information for purposes of providing the Services, except where we are required to treat it as personal information under applicable law.
We DO NOT sell or share any personal information about you to or with any person or organization except for the Permitted Uses. In addition, and not in limitation of the foregoing, information you enter at the Website and/or which passes through the Application may be shared with third party service providers and/or advertisers with which Plannerwire has entered into a business relationship in order to provide the Services. In addition, Plannerwire may sell or disclose information gathered on the Website or within the Application to third parties on an aggregated, non-personally identifiable basis.
(a) Information we receive from you. To use certain of Plannerwire’s Services, you’ll need to provide certain personal information which may include, without limitation, your name, address, birthday, industry background, phone number, credit card information, Facebook, Twitter and/or other social network user names, e-mail address, information regarding your cell phone or mobile device and other information.
(b) Technical information we collect. In order for Plannerwire to ensure that we are providing the best possible consumer experience on the Website and within the Application, we collect and track certain user information. When you visit the Website, our Web server sends a cookie to your computer and we also may use similar technologies such as web beacons, pixels and tags (collectively referred to herein as “cookies”). These cookies store a limited amount of information about your site visit. The cookie tracks aggregate information on how our site is being used, including session counts, navigation patterns, pages visited, etc. These cookies, however, do not store any personally identifiable information such as your name, email address or phone number as you browse the site. When you submit a question, we store your cookie identification in our system. This cookie allows our site to recognize you when you return. You may modify and control how and when cookies are set through your browser settings. We also may allow our affiliates and third-party business partners to use their cookies and other tracking technologies on the Website and/or the Application. Most browsers offer instructions on how to reset the browser to control or reject cookies in the “Help” section of the browser’s tool bar. If you disable cookies, however, you may lose some of the features and functionality of using our Website, Application and Services, as cookies are necessary to track and enhance your use and access. Plannerwire may also utilize Web Logs to track aggregate information about how our Website and/or the Application is being used. Web Logs track anonymous user information, including the number of visitors to the Website, operating systems, Internet Provider addresses (if publicly available), and browser type. Unlike cookies, Web Logs are maintained only on Plannerwire servers and do not store or place anything on the user’s computer. In addition, Plannerwire may make user information available in connection with various third party analytics and/or similar tools such as, by way of example, Google Analytics.
If you come to the Plannerwire Website from an online banner ad, an anonymous identification number may be passed to the Website. This information cannot be used to gather any personally identifiable information about you. It will only allow us to track the overall effectiveness of our online advertising, marketing and banner advertisement campaigns.
(c) Other Information we get from your use of the Services. We may collect information about the Services that you use and how you use them. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
When you use the Service, we may collect and process information about your actual location, such as GPS signals sent by a mobile device. We may also use various technologies to determine location and/or zip code, some of which may be made available through third party licensors.
(d) Information from surveys. You may have the option of completing an online survey at the Website or within the Application from time to time. Participation in surveys is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us in connection with any such survey.
(e) Information from the “Contact Us” section of the Website or Application. You may contact Plannerwire through the “Contact Us” feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us.
(f) Information collected by other sections of the Website or Application. Plannerwire may, from time to time, make various resources available to you at the Website or within the Application. At times we may collect personal information in connection with providing such services. In addition, information and/or data you post to the Website or within the Application will be made available publicly, including to other users of the Website and/or Application. You are responsible for any information you post on the Website and/or the Application.
How your information is used.
We will hold data on you for one or more of the following reasons:
You have chosen to become a member via our website. All data is held securely on Pressable, MailerLite, and MailPoet. The latest firewall protections are in place. Backups are done on a weekly basis and a full backup and deletion schedule is in place.
You purchased an item from our Shop. Orders are processed through our website and credit card information may be collected through Stripe or PayPal, yet we do not retain your credit card information on our servers. Credit card numbers are used only for processing payment and are not used for other purposes. We may share your personal information with these partners, subject to contractual confidentiality requirements intended to protect your information, to facilitate these financial transactions.
You signed up for a Plannerwire trip. Trips with Plannerwire are run in conjunction with third parties who take your personal privacy very seriously. All trips are purchased through the third-party website, where you may enter information such as credit card information, name, address, and other details. Plannerwire will invite you to join our email list or send you information about our trip. We do not collect nor do we keep any information entered on our partner website.
You have opted in to receive a newsletter or other marketing communications. We usually use MailerLite or MailPoet for our email communication. You can opt out of these at any time via the links at the bottom of the emails. Alternatively, please email email@example.com.
You are signed up for Plannerwire courses. Learning programs are enrolled using our website, which are enabled with Stripe or PayPal. We may use Slack or Facebook for community conversation. Data will be held for the duration of your enrollment in the program.
You have chosen to be connected to one of the Plannerwire, i3 Events, Bullet List Show, or Event Tech Pull Up media channels or in our Facebook groups. You can unfollow/disconnect from us at any time.
You have visited the Plannerwire blog. The Plannerwire blog is hosted on WordPress. Any data captured from visitors is held for non-personal analytics and measurement and may be shared with sponsors and third parties in an aggregate basis.
You signed up for a Plannerwire event. Event programs are enrolled using our website, which are enabled with Stripe or PayPal. Your data is held for non-personal analytics and measurement and may be shared with sponsors and third parties in an aggregate basis. If you sign up for an in-person event, your name and organization may be shared with third parties for informational purposes. Individual and personal information including addresses and email addresses are never shared with third parties.
You agree to take part in a Survey via our website or other medium. In most instances this will be anonymous, however where personal data is required, it will be deleted within a time period relevant to the survey being analyzed. Please ask for more details relating to specific surveys.
While using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. Further, by providing telephone, fax and email details, you consent to Plannerwire contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database/system (right to be forgotten), please contact us at firstname.lastname@example.org.
Plannerwire may also share certain aggregated data with other third parties for general marketing and demographic purposes (such as to send to you marketing, advertising, promotional messages and other information that may be of interest to you, including information about us, our services, or general promotion of partner campaigns and services); however, this data does not include any of your personal identifying information.
Some of our Services may be offered in conjunction with other Users (such as event organizers), partner companies, affiliates or other companies or websites with which we work. In order for us to provide these Services to you, it may be necessary for us to share your personal information with one of such entities. These parties are not allowed to use personally identifiable information except for the purpose of providing these Services. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular Service.
In addition, Plannerwire may disclose account or other personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with Plannerwire’s rights or property, other Website or Application users or anyone else that could be harmed by such activities.
Choosing how we use your data.
We commit to not selling your data on to any third parties without your express permission to do so. We may, however, in the future, sell or otherwise transfer some or all of our assets or equity to a third party. Your personally identifiable information and other information we obtain from you via the Website or the Application may be disclosed to any potential or actual third party purchasers of such assets or equity and may be among the assets transferred. Should that happen, you will be notified and informed of such transaction and should you wish to withdraw your data, we will ensure that happens. We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognizing that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to Plannerwire by contacting a member of the team via email@example.com. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by Plannerwire regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
- You are also free to close your account through emailing firstname.lastname@example.org or by deleting your account in your member dashboard. If you do so, your account will be deactivated and you will receive an email to confirm this action has taken place. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
- You can always feel free to update us on your details at any point by logging in to your account via www.plannerwire.net. Plannerwire may alter, modify or delete any information you submit to the Website or through the Application if it believes, in its sole discretion, it is necessary or desirable to do so.
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us email@example.com.
Plannerwire uses extensive and sophisticated, secure, industry-standard technology to protect your data and transmissions between you and Plannerwire. Although Plannerwire has taken these reasonable and appropriate measures to ensure that your personal information is delivered and disclosed only in accordance with your instructions, Plannerwire cannot and does not guarantee that the personal information you provide will not be intercepted by others and decrypted. It is your responsibility to protect the security and integrity of your account details, including your username and password. Please note that emails, instant messaging and similar means of communication with other Users may not be encrypted, so you should not communicate any confidential information through these means (and should not have any expectation of privacy if you do).
The Plannerwire does not respond to Do Not Track signals and/or other mechanisms that provide consumer choice about tracking.