An Island in the Sky – Chicago’s Signature Room

Chicago
As a Chicagoan, it is often easy to get caught up in the hustle and bustle of daily life and not take the time to do the things that tourists find exciting. We take our fair city for granted. We always forget to stop and take a look around………. or look down.

Recently, I took a minute to do something we all know is fantastic but do once every 10 years or so or when relatives or friends come to town. I went up… no I did not look up, I went up. I grabbed a view of the city from the top.

Going to the top of the city alone or with city people has a few distinct advantages, number one is that you can actually take the time to enjoy the view. You are not having to explain what this tower is or what that landmark means. Is that Wrigley Field in the distance? Where is Comisky Park? Nope, none of it.  Just you, your thoughts and the view that you already know, something so familiar it is like an old lover from the distant past that has come knocking on your door at midnight.

There are many ways to get to the top of course, you can pay a jillion dollars and wait in line at the Sears Tower (uhhh, Willis Tower) or you can do the same at the John Hancock Observatory. Both offer amazing views and the chance to walk around and watch a movie or two about Chicago history while you wait for the good stuff and what you want…..most notably  that fast elevator ride to the top where you can see for 80 miles and 4 states on a clear day. Once at the top of these two places, you feel rushed as they are shoving more and more people though like a cattle drive. There is no place to sit and think about what you are actually seeing.

Now, you can do what cattle do, or you can do what I like to do…If I am going to be spending a butt load of money on an elevator ride and a view, I want something to show for it and I am not talking an overpriced number two pencil from the gift shop. I want food and a cocktail. For this, you must go to the Signature Room at the 95th. This is the destination you are looking for and where you will find your escape.

I have traveled here many times and even held an event or two in my job as a meeting and event planner but nothing beats coming here on a day off with a little time to kill, a few shekels in my pocket and a desire to see my city. It is pure bliss if you catch it right, it is a chance to sit, savor and really enjoy what we have.

I usually pass on the restaurant. Although I want something for my trip to the sky, I don’t want to spend $300.00 on a lunch that would cost $60.00 1,127 feet below me.  I am funny that way. For my money and my time, I head to the bar, or the lounge as they like to call it. Don’t get me wrong, there is nothing wrong with the Signature Room restaurant… it is just not my style.

Those who know me will tell you that the lounge is exactly my style, the type of place I am most comfortable and the type of place I could hang out in. The lounge is actually on the 96th floor and on the west facing side of the building. Depending on the time of day and the weather, you can grab a seat looking to the south, the north or due west. I say depending on the time of day or the weather because if it is nice out and the temps have people swarming the city like Locusts, you are going to be hard pressed to find a stool, a table or even standing room.  I recommend a Tuesday, just before or after lunch time.

As you grab your seat and a little liquid lobotomy, take the time to savor the view. Watch the el trains on the brown line as they head from the Sedgewick Stop to the Merchandise Mart, envy those sailing out on our own inland sea or pity those stuck on the Kennedy Expressway. Look over toward China Town and Little Italy or North to Wrigleyville, Andersonville and Evanston Beyond. See that smoke machine in the distance, that would be Gary, Indiana and those small buildings that seem to float on the lake? Those would be the pumping cribs bringing the water that we drink. Even take a minute to look closely at the inhabitants mere inches from your face, just through the glass…. Yes, I am talking about the spiders.

What you will find is a little reprieve from daily life. It is even fun to listen to those around you. The tourists and visitors will put a voice to your excitement as they call out landmarks and sights that you might have overlooked and that they are noticing for the first time.

If you catch it right, you can be lost in the sky, staring for what seems like hours at the magnificence that is Chicago. It almost feels like floating on an island high above the noise, traffic and madness that can be life in the city. While you are here, you are not here, you are in a magic place. Perhaps this is just the martini talking, but it is truly amazing.

Heading to the Lounge on the 96th also offers another advantage. On the trip down, this is where the elevator makes its first stop so you can almost be assured of not having to wait to get back to the real world and the all of the adventures that wait below.

Things you can learn from the Reno Sparks Convention and Visitors Authority

Reno

I put my latest post at PlannerWire, not sure why, just wanted too. Got to give my other site some love too.

Here is an excerpt, you can view the rest after the jump (some good images from the event as well).

I did a post a few months  back on my blog about Langham Hotels and the great job that they did at a networking event that they hosted, it was really refreshing to go to an industry event that didn’t suck. I said it then and I will say it now so listen up, don’t plan events that suck, it is really better for everyone.

I still dread going to CVB or hotel property hosted events, I really do. They are usually a waste of time where I do not learn anything and end up sitting and talking to a colleague or worse, talking to myself for an hour and then head home wondering why I went in the first place….. and I am a pretty social guy so I wonder how not so social people do it.

I have cut down my industry event schedule to nil, nada, almost nothing, I really would rather spend my time working on client programs or finding things I can share with other planners on my blog, here at PlannerWire, or Twitter.  I am not becoming some anti-social hermit living a life of solitude, I simply can’t stand being pitched for two hours or being ignored in favor of a company that does more events in a year than I do.

Read more at PlannerWire

Understanding your market

I just posted a press release to PlannerWire that talks about how the SpringHill Suites by Marriott in Boca Raton is now offering High Definition Hindi TV Channels for its guests.

I would guess that this costs money, I would guess that this is a pain in the ass to implement, I would guess that someone probably had to fight to get this approved, I would guess that someone probably needs to pat that person on the back and say "good job"….

Why? Well, a few reasons.

  • Many of the businesses in the area have employees that stay at the hotel and they are native Hindi speakers. Wow, you just locked up that business because making this effort will not go unnoticed by the companies that you serve or their employees who can now watch a spot of TV in the evening in their own language. 
  • Word of Mouth – This Hotel is in Florida, Florida is like a vacation wonderland. These Employees are going to go home to India and say to family and friends "You should stay here, they appreciate our business".
  • Good free advertising by people like me who are talking about it.

All in all, I just think that it is cool. This hotel is looking at their clients, understanding their needs and doing their best to exceed expectations… There is something to be said for that because no one would have faulted them for doing nothing.

Cool Chicago Skyline Graphic

Here is a really cool Chicago Graphic showing the skyline. I have no idea where this came from but if I did, I would love to give credit (if anyone knows, let me know). Click on the image to see it full size.

1280px-Chicago_skyline_labelled

10 Reasons to meet on the Gulf Coast now

GulfCoastImage

The meetings and events industry associations response to
the Gulf Oil Spill has been downright shameful. After the AIG incident, they (we)
all got together to "Keep America Meeting" and to rally to the
defense of our industry. Everyone was coming out of the woodwork to protect and
defend. What have I seen in response to our brothers in arms that have been
suffering over the past 120 some odd days……not much.

The Meetings and Events Industry Magazines have not been
so kind either. A quick glance at the homepage of PlannerWire and the Meetings
Industry RSS feeds, show only one story about the Gulf Coast.

Let it be known
that I am not casting stones, I am as much to blame as anyone because this is true of PlannerWire as well, we have not done our fair share. We can be doing more and we
haven't. I think that this is an across the board failure of an entire
industry, not the failure of a few.

We can however, change course. I think that we all have the
opportunity to help this region recover quickly, keep communities and families
intact and help produce much needed jobs by simply helping to get the word out that for meetings and events, the Gulf Coast is open for business.

That being said, here are my ten reasons why you should
be hosting a meeting on the Gulf Coast right now.

1 – Rates.

They are amazing right now and a fiscally responsible
option for any event. This is not taking advantage of the situation. It is
supply and demand. Because demand is low, you can get a great rate. By taking
advantage of these rates, you are ensuring that your program comes in under
budget. You are also helping the Gulf Coast get back on track because rates
cannot go up unless there is demand.

2- Attendees don't care about swimming.

Most attendees at a business event do not care about
bathing options. For them, the ocean is a backdrop, not a playground. Should
they want to take a swim, most attendees opt for the pool anyway.


Mississippi Coast Coliseum & Convention Center 3 – Top notch facilities.

There are great options for your program and a property
to fit every tier of program. Have a large program? Try the Mississippi Coast Coliseum
and Convention Center
. An Incentive? How about the Grand Hotel Marriott Resort,
Golf Club and Spa
.

4 – Hospitality.

It is true. There is a sense of warmth to the people of
the Gulf coast and the service is great.

5 – Assistance with your program.

There are any number of willing and able CVBs and DMCs
that can assist with your program right now, just ask them.

6 – Climate.

Enough said.

7-  Ease of access.

It is easy to get to the Gulf Coast and you can leave the passport in the drawer.

8- A culinary adventure.

So you are not eating what comes out of the Gulf. Local
restaurants and hotels are importing the seafood and it is the love of the
chefs, the preparation and the spices that make the cuisine.

9 – Things to do.

There are a million and one activities for your attendees
that don't involve jumping in the water.

10 – Golf.

Last time I checked, golfing does not involve swimming in the
ocean unless you suck. The Gulf Coast has some of the most amazing
courses on the planet and going back to number 1, you can get some great rates
for your attendees ensuring that they play the best courses at the best rates.

Meeting and Incentives on the Gulf Coast are the right
thing to do now. They want and need the business and you need a spectacular
place to host your meeting, event or incentive. A match made in heaven. From
the restaurants and hotels to the gift shops and bars, everyone down there
could use a shot in the arm and you can play doctor. They are ready,
willing and able.

What are you waiting for. Make your attendees happy, your
boss happy and the people who really need it happy! This is a true win, win, win.

Have a look at the following video from the Alabama Gulf Coast
CVB, they are doing weekly updates about conditions in the area, I think that
you will see that you have nothing to fear and everything to gain.

Alabama Gulf Coast Update Video

Sitting here doing my daily scan for cool and interesting stuff that I can share and I have run across something that I think is important and smart. The Alabama Gulf Shores CVB has created weekly updates that they are putting on YouTube in regards to the Gulf Oil Disaster.

The Westin Chicago North Shore – A stellar property

Westin Chicago North Shore Some days I imagine that it must be tough to be a suburban hotel.

You have to compete with Downtown properties, resorts and all manner of bad ju-ju to gain business. Add to this the fact that many suburban properties are in odd locations, getting a little run down and treated like red headed step children by their parent brands, it might get a little disheartening.

Yesterday I had the privilege of doing a site at the Westin Chicago North Shore in suburban Chicago. I am looking to place a program for a client that has, well, unique needs. Rather than looking at those needs as a drawback, Jim (our sales rep) and Ethan (the director of sales) spent their time telling us why those unique needs made them the perfect fit for the hotel. Not one word about the extra burden these needs will make on the staff, the rooms or meeting space. They looked at these needs as a selling point and focused on how they could help me by making my life easier and my clients event stellar.

Let me tell you, this positive approach and attitude did not go unnoticed. My meeting with an O'Hare property earlier in the week was filled with how my unique needs were going to be a problem, an issue and a hassle……but the O'Hare property said that they would "work through them"….ugg. Made me feel wanted.

The Westin is located off of i-294 about 14 Miles from O'Hare Airport. Not a perfect location, but close enough. Easy access from Downtown Chicago, O'Hare airport and Milwaukee (In addition to about 3 million other Chicagoland residents).

This is an amazing property and I do not say that lightly. I think that most of the suburban Chicago Properties are not so great, this includes most of the O'Hare properties. Now there are exceptions to the rule, of course. 

What makes this Westin remarkable is the fact that after 3 years, it looks, smells and feels brand new, the layout is spectacular and they have more meeting space than most conferences or meetings would ever need. Add to this the fact that they have a friendly, helpful staff that genuinely like where they work and you have a winner (It also helps that they have an exact copy of the hotel built out of Lego in the lobby, that is just cool). 

The hotel is also centrally located to some of the largest corporations in the Chicago area and hosts a million pharma and insurance events every year. Why is this important? They are familiar with meeting and event planners and how we operate so we can save our eye rolls for another time.

Here are some of the highlights of what I learned:

  • Located in Wheeling, Illinois on Chicago's Northshore
  • Pretty easy access to I-94 and I-294
  • 412 guest rooms and suites 
  • Backs to a Forest Preserve and the Des Plaines River so that removes some of the suburban feel
  • Fully-equipped business center
  • A total of 35,000 square feet of flexible meeting and event space (14,825-square foot Ravinia Grand Ballroom, the largest
    on the North Shore, and three junior ballrooms, each
    measuring approximately 5,000 square feet)
  • Complimentary self-parking is close and easy. Not the hike at other hotels.
  • Six restaurants, either on property or within a two minute walk

If you are looking to place a meeting in the Midwest and are looking for a suburban location, this property would be a great fit and a great value, give it a look:

The Westin Chicago North Shore

Sign along roadside while driving the Outer Banks

Posting this without comment because frankly, none is needed!

Roadsign

Nashville CVB comes through in crisis

Stuff happens, all the time. From hurricanes to tornadoes, wild fires to drug cartel fueled violence. This is the nature of the world that we live in. Meeting and event planners need access to the latest information in order to ensure that their programs go off without a hitch and that the safety of their attendees is job one.

More and more, meeting and event planners are getting their information from a variety of sources ranging from CNN and MSNBC to hotel staff and local news outlets (calling my contacts with the hotel staff is always a good one).

In the past few months, I have seen more and more Convention and Visitors Bureaus stepping up and being a great source of information in times of crisis and I think that this is a good thing. When a meeting or event planner can learn to trust a destination with providing an accurate picture of what is happening on the ground in bad times, they become an even more trusted partner in the good times.

Case in point is Nashville during the past couple of weeks as they have experienced a terrible disaster due to flooding. I have heard through the grapevine that the Nashville CVB did an excellent job of keeping the information moving out to planners as the situation was unfolding. (and to the rest of the world as well).

They deserve high marks for being honest about the situation (and not candy coating it as some would) and for doing what they can for meeting and event professionals. They have even set up a spot on their website for flood information which keeps the number of phone calls down.

The one thing that meeting and event planners can not get from the evening news is how an unfolding crisis is going to impact their "meeting and event reality", which makes the CVB partners that we have critical in making smart decisions.

My top 10 meeting / incentive destinations for today

What comes to mind when you think of meeting and incentive destinations? Most meeting and event planners go right to the places they always use….New York, Chicago, Las Vegas, San Francisco, London.

Many meeting and incentive planners can save money and add a unique spin to their events by choosing destinations that are fresh for attendees, have a wealth of meeting space, fun activities and are, for the most part, cheaper than their larger cousins.

Attendees love locations like these because they are places that they have never been, meeting planners love them because they offer everything they expect in a destination.

Here are my top 10 meeting/incentive destinations as of today and in no particular order (this could change tomorrow)……

1. Austin, TX
2. Northern Ireland
3. Costa Rica
4. Dominican Republic
5. Whistler, BC
6. Park City, UT
7. Lisbon, Portugal
8. Mexico City, Mexico
9. Halifax, Nova Scotia
10. Albuquerque/Santa Fe, NM

So, if you want to try something new, pick one of these and hit Google, you are sure to find one that fits the bill for your next meeting or incentive.

Any other recommendations out there?

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